Support

Need help with ProfileAI, purchases, privacy, or account deletion? Email us and include your account email, device model and a short description of what happened.

General supportsupport@profile-app.com
Email support
Privacy requestsprivacy@profile-app.com
Email privacy

Purchases and refunds

App Store purchases are billed by Apple. You can manage subscriptions in your Apple ID settings and request refunds through Apple at reportaproblem.apple.com.

Account deletion

You can delete your account and associated personal data inside the app from Help & Support, or follow the instructions on our account deletion page. Deleting your account does not cancel an active store subscription.